The dreaded “Update Failed: Download Failed. Unauthorized” error can bring your Android gaming to a screeching halt. This guide dives into the causes and solutions for this frustrating issue, empowering you to get back to gaming quickly.
Understanding the “Update Failed” Error
The “Update Failed: Download Failed. Unauthorized” error typically surfaces when your Android device can’t properly authenticate or access the necessary files to update an app, particularly a game. This can stem from various issues, ranging from server-side problems to device-specific settings. Understanding the root cause is key to finding the right fix.
Common Causes of the “Update Failed” Error
Several factors contribute to this annoying error:
- Server Issues: Sometimes, the problem lies not with your device but with the app’s servers. Overloads, maintenance, or temporary outages can disrupt downloads and trigger the unauthorized error.
- Insufficient Storage: A lack of free space on your device can prevent updates from downloading completely, resulting in the error.
- Corrupted Cache: Your device’s cache stores temporary files to speed up processes. However, a corrupted cache can interfere with updates.
- Incorrect Date and Time Settings: Inaccurate date and time settings can disrupt communication between your device and the app servers, causing authentication issues.
- Google Play Store Problems: Issues within the Google Play Store itself can hinder updates and lead to download failures.
- Network Connectivity Problems: A weak or unstable internet connection can interrupt downloads and trigger the unauthorized error.
Troubleshooting “Update Failed: Download Failed. Unauthorized”
Here’s a step-by-step guide to help you resolve the error:
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Check Server Status: Verify if the game’s servers are experiencing issues. Look for official announcements on the game’s website or social media channels.
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Free Up Storage Space: Delete unnecessary files, apps, or clear your device’s cache to create space for the update.
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Clear Google Play Store Cache and Data: Navigate to your device’s settings, find the Google Play Store app, and clear its cache and data.
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Verify Date and Time Settings: Ensure your device’s date and time are set correctly, preferably to automatic updates.
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Check Your Internet Connection: Test your internet connection and switch to a stable Wi-Fi network if possible.
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Restart Your Device: A simple restart can often resolve temporary glitches that might be causing the error.
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Reinstall the App: As a last resort, uninstall and reinstall the game. This can often fix corrupted installation files.
What if the Problem Persists?
If you’ve tried all the above steps and the error persists, the issue might be more complex. Consider contacting the game’s support team for further assistance.
Why is the “Unauthorized” Message Appearing?
The “unauthorized” part of the error message suggests an authentication problem. This often relates to your Google account or the app’s permissions. Ensure you are logged into the correct Google account and that the app has the necessary permissions to access storage and network resources.
Conclusion
The “Update Failed: Download Failed. Unauthorized” error can be frustrating, but it’s usually solvable. By following the troubleshooting steps outlined in this guide, you can overcome this hurdle and return to enjoying your favorite Android games. Remember to check server status, free up storage, clear cache, and verify your internet connection. If the issue persists, reach out to the game’s support team.
FAQ
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Why am I getting this error even with a strong internet connection? The error can still occur due to server issues, corrupted cache, or insufficient storage, even with a good connection.
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Will clearing my cache delete my game progress? No, clearing the cache should not affect your saved game data.
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How often should I clear my device’s cache? Clearing the cache every few weeks can help maintain optimal device performance.
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Is it safe to reinstall the app? Yes, reinstalling the app is generally safe and can resolve corrupted installation files. Ensure you have your game progress backed up if necessary.
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What if I can’t find any server status updates? Try contacting the game’s support team directly for information on potential server issues.
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